Feel free to drop into our store and view our large range of products.
You may also check out our current specials on Ebay. follow the link below.
Conditions of Sale
Purchasing and item from Decor Impact is a fun and different experience. We take pride in knowing that we are providing unique fun high quality products to our customers.
By making a purchase with us, customers understand the the conditions of sale and agree with them.
Our Shipping Policy
Decor Impact can ship any item anywhere in Australia via a renown shipping company.
Due to the nature and size of our products every precaution is taken to prevent damage. We personally hand pack the items in our store with utmost care taken to prevent any damage in transit.
In the unlikely event of an item getting damaged Decor impact will replace or refund or in some cases repair the item.
The shipping costs however are entirely non refundable that includes the initial delivery cost and the cost of shipping the item back for repair, replacement or refund.
Items with a value over $1000 can be insured at an extra cost, It is the Buyers Responsibility to request insurance if it desired.
Decor Impact is more than happy to Pack goods for delivery if the customer chooses to use their own service.
Packaging fees do apply.
Delivery and Return costs are NON Refundable
The Buyer must assume responsibility for some of the risk involved in shipping such large irregular items.
Refunds will only be issued once the item has been returned to the store.
Decor Impact will always endeavor to help in anyway possible and to maintain our high standard of customer care.
Refunds are given if the goods provided are not in the condition as stated or as described.
Refunds will not be given if the customer decides to change their mind or has physically damaged the item themselves.
Proof of purchase must be presented.
Goods may be exchanged within 7 days from date of purchase, Proof of purchase must be provided.
Decor Impact offers a 2 month LayBy period on any items above $50 in value.
A 20% deposit is needed and the item must be collected or sent by the end of the 2 month period.
Regular payments are not needed, as long as the full payment is made by the end of 2 months.
Failure to comply with the LayBy terms and conditions will result in a cancellation of the Layby and a $25 Layby Fee.
All goods remain the property of Decor Impact until Paid in Full.
Orders
All orders require a minimum of 20% deposit. The deposit is Non refundable.
The purpose of the deposit is to secure the product and the pricing for a customer.
All rentals must be paid in FULL prior to stock delivery.
Rentals are based on an agreed time frame and customers are responsible for any extra costs associated with changing the agreed delivery and collection times.
Extra charges may be charged for collection and deliveries after hours and on holidays etc.
All rentals will have a delivery and collection fee payable in cash to the the driver unless otherwise organised.
All rentals require a 5% on the retail bond.
Customers take full responsibility for the items for the full rental time, in the event of theft or damage the customer will be responsible for the repair or replacement of the rented goods.
Most times the goods can be repaired if damaged again at the full cost of the customer.
Decor impact does not offer a set warranty on their items unless the manufacturer has offered one.
All painted resin products are designed for outdoors but not to the extreme. We do recommend that a clear 2 Pac coating be applied to the products should they be placed in extreme weather areas. Decor impact can happily assist with this prior to collection.
In the event of a clear coat refusal we will try to repair or replace the item within 6 months should something happen.
Customer is responsible for ALL shipping charges should they want something repaired.
After 6 months repair costs may be charged after notification of price.
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